Shop 96, Stockland Baulkham Hills 375-383 Windsor Rd Baulkham Hills NSW 2153 (02) 9639 1555

Important Information

CANCELLATION POLICY

Your Consideration Would Be Appreciated

Please read through the Australian Beauty Clinic’s cancellation policy carefully. Every care is taken to ensure that you receive your service and treatment by a qualified therapist, whom we are obligated to pay whether you show up or not. This policy also assists us to ensure that we can accommodate another client who may be in urgent need of our services.

  Appointments under 1 hour

Deposit Preferred at time of booking.
Cancelling existing appointment with more than 24 hours notice No fee is charged.
Cancelling within 24 hours and up to 4 hours prior to appointment Payment of 50% of the booked treatment is required.
Cancelling within 4 hours or a no-show Full payment of the fee of the booked treatment is required.
Prepaid Package deals: Non attendance or cancellation of appointment within 24 hours. Loss of session.

Appointments over 1 hour

Deposit $50.00 non-refundable deposit required at time of booking.
Cancelling existing appointment with over a week’s notice Deposit is transferrable to future appointment.
Cancelling within a week or up to 24 hours before appointment Deposit no longer transferrable.
Cancelling within 24 hours and up to 4 hours prior to appointment Payment of 50% of the booked treatment is required.
Cancelling within 4 hours or a no-show Full payment of the fee of the booked treatment is required.
OUR REFUND POLICY

When purchasing products please choose carefully

No refunds given on deposits, services or products just because you change your mind.

You can choose between a refund, exchange or credit note where goods are faulty,wrongly described or different from a sample shown to you.

For deposits of a treatment booking: If you are required to reschedule your booking you
may do so one week prior to the date booked. If you wish to change your booking within the
one week time frame you will loose your deposit. This is due to the duration of the treatment booked.

Please retain your receipt for proof of purchase.